Financial Guidance Coordinator

About the Job

Part time: 18.5 hours per week 

Interview Date: Thursday 12 December 2024

An exciting opportunity has arisen to join the Financial Guidance Team as a Financial Guidance Coordinator. You will work alongside the other Financial Guidance Coordinators in the assessment and allocation of university support funds. This includes the creation of letters as well as maintaining accurate records through the use of spreadsheets.

The post holder will also support the team in offering information, support and guidance to applicants and current students in relation to the types and levels of student funding available. They will develop and maintain an understanding of student finance and funding in order to provide timely and accurate information to students and staff in a busy and varied post. This includes supporting the team with promotional events and University Open/Discovery days during the year.

It is important that the post holder is available to work on Wednesday mornings 9 am – 12 pm to contribute to regular team meetings and coordinator meetings.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

The post involves providing information and guidance to applicants and students, so you will either already have or be expected to develop an understanding of the HE sector, in particular a knowledge of student finance and the statutory support available.

You will need to be able to work under pressure and to tight deadlines. You will have excellent written and verbal communication skills to convey complex information during student appointments, phone calls and emails and also when representing the team during University Open day events and other team activities.

You will need to demonstrate exceptional organisational skills and be able to effectively manage competing work priorities. You will also need to show an ability to deal with complex, challenging or difficult situations in a sensitive manner.

You will be able to work well independently as well as collaboratively as part of the team.

Essential Qualification

• Educated to A-Level (or equivalent) and/or equivalent experience (e.g. experience in advice, guidance or counselling)

Department

Library, Learning and Student Services (LLSS) consists of the University Library and Archives Learning Technology, Learning and Teaching Enhancement and Student Services. The University Library provides adaptable and IT rich learning environments, with access to print and online resources, alongside expert support in finding information.

Learning and Teaching Enhancement provides flexible opportunities for students to develop a broad range of academic skills, while Learning Technology manage NILE, the University's virtual learning environment, and support the use of technology in learning and teaching. Student Services include disability support, counselling and mental health, student advice and welfare, international student support, the Student Information Desk and financial guidance.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

• Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
• Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
• Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
• Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time. 

Equality

We welcome applications from individuals from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.

Together @ UON
Our Commitment to Equality and Inclusion

Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.

Commitments Include:

1. Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
2. Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
3. Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.

UON’s Major Commitments:

• Disability Confident
• Standalone Pledge
• IHRA Working Definition

For more details, visit: Equality and Diversity at UON