Student Experience Assistant

About the Job

Part time: 22.2 hours per week

Fixed term until 31 December 2026

Interview Date: Wednesday 19th August 2026

The post holder will be primarily supporting student success by developing the student community and sense of belonging within the faculty.  You will attend student drop-ins, support student experience initiatives and events, deliver interventions to students in classrooms and use social media to promote student support and engagement. The post holder will promote and attend course and school level events and will be seen as a key point of contact between students and the wider University. You will work directly with students, either individually or in groups, to demonstrate University processes as well as greenlighting students to the relevant areas of expertise. The post holder will also work alongside Heads of Schools to improve engagement and assist other faculty staff with ensuring consistency of experience across all courses.

We are an accredited Living Wage Foundation Employer and currently pay the real living wage, which is currently £25,949 per annum, pro rata. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 3 salary before living wage.

About You

The post holder will have achieved an undergraduate or postgraduate degree within the last two years, so will have demonstrable knowledge of the support systems, processes and communities available to students. You will have excellent interpersonal skills, working on your own initiative and as part of a team of Student Experience Assistants.

You must be able to communicate effectively with students and staff and be pro-active and flexible in your approach to the role and hours.

Qualifications

Essential

• Undergraduate or postgraduate degree achieved in either 2025 or 2026.

Faculty

The Faculty of Business & Law has five schools covering subjects such as Accounting, Finance, Criminal Justice Studies, Marketing, Law, Business, Hospitality and Human Resource Management with around 200 academic staff and over 3000 students. Led by a Dean and two Deputy Deans, we offer a broad portfolio of courses at undergraduate, postgraduate and doctoral levels.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People

Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

• Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
• Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
• Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
• Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.

Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time. 

We welcome applications from individuals from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.

Together @ UON
Our Commitment to Equality and Inclusion

Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.

Commitments Include:

1. Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
2. Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
3. Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.

UON’s Major Commitments:

• Disability Confident
• Standalone Pledge
• IHRA Working Definition

For more details, visit: Equality and Diversity at UON